What does it take to be an office administrator in the insurance industry?

  • Knowledge of administration procedures
  • Excellent time management skills
  • Ability to multi-task

Working as an office administration professional is a great role if you want to work in the insurance industry but aren't sure where to start. The office administrator works with many departments of an agency and interacts with clients.

The office administrator handles telephone calls, greets visitors, prepares documents and schedules staff meetings, among other administrative tasks. 

Job duties

  • Collect, process, and distribute mail as well as compose and send correspondence for other office staff
  • Assist management to ensure the company's compliance with federal, state, and local laws
  • Handle resident complaints and other concerns according to company procedure


High school degree.

job outlook

The U.S. Bureau of Labor Statistics predicts employment will steadily grow at the average rate for occupations through 2024 (1% growth).


Based on the U.S. Department of Labor, an individual working in an office administration role makes over $37,000 annually. Of course this varies by where you live, your work experience and how much passion you bring to your job!